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Four Steps to Help Pharmacy Owners With Difficult Conversations

 
Pharmacy Difficult Conversations

Have you been putting off or avoiding a difficult conversation that you need to have with an employee, co-worker or family member? Or maybe you’ve tried and it didn't go well. Do you fear that talking about the situations will only make it worse? Do you feel stuck? The following four steps will help you transition from feeling stuck to controlling those difficult conversations in your pharmacy business.

10 Powerful Phrases for Positive Pharmacy People

 
Positive Pharmacy

What if we all decided to be positive people everyday? What potential impact could that make on our daily lives?

[Pharmacy Management] If You Want it Done Right, You Don't Have to Do it Yourself

 
Delegate in Pharmacy

Do you feel as if you need to do tasks yourself because you believe you perform better than anyone else on your pharmacy team? Do you believe it's easier to do a task yourself than take the time to teach someone else how to? 

{Pharmacy Management} How to Make Choosing Easier

 
Pharmacy Choices

Every consumer wants customized experiences and products while shopping, but when faced with 700 options the choosing becomes difficult. In a recent Ted Talk, speaker Sheena Iyengar, explained, after her experimental findings, how businesses can improve customers' experience when making choices.

8 Tips for Proper Email Etiquette in Your Pharmacy Business

 
Pharmacy Email

We can write emails all day long, but what makes them actually effective? Abiding by certain tactics can refine your emails and make your receiver actually want to read them. Some people can get up to 200 emails a day, so give your recipient the information they need and they will act on your request.

Perfecting the Art of Customer Service in Your Pharmacy Business

 
Pharmacy Customer Service

“In this volatile business of ours, we can ill afford to rest on our laurels, even to pause in retrospect. Times and conditions change so rapidly that we must keep our aim constantly focused on the future.” -Walt Disney 

How to Make People Like You in Life and Business

 
Pharmacy Puppy

Take a minute to think about the technique of the greatest winner of friends the world has ever known. You may meet him tomorrow walking down the street. When you get within ten feet of him, he will begin to wag his tail. If you stop and pet him, he will almost jump out of his skin. Behind this show of affection on his part, there are no ulterior motives: he doesn’t want to sell you anything and he doesn’t want to marry you.

The Pharmacy Owner's Happy Secret to Better Work

 
WorkSecret

We believe that we should work to be happy, but could that be backwards? Shawn Achor is the CEO of Good Think, a consulting firm which researches positive outliers - people who are well above average - to understand where human potential, success and happiness intersect.

Care Immensely or Die: The Independent Pharmacy Way

 
GaryVee

What does someone who has a sailor's mouth have to do with independent pharmacies? Well, entrepreneur and author Gary Vaynerchuk, happens to have an important lesson for all of us.

Happy Thanksgiving from the Pharmacy Development Services Team!

 
IMG 2103

Thanksgiving really is a special time to be thankful for great families, fortunate events, caring friends, amazing communities and all the gifts of life we’re lucky to have.

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