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10 Powerful Phrases for Positive Pharmacy People

 

Positive PharmacyWhat if we all decided to be positive people everyday? What potential impact could that make on our daily lives?

Positive thinking and encouragement are essential for successful leadership and progress. A positive attitude is a choice. Once you make that choice, positivity becomes a habit. A positive frame of mind changes how you think as leaders and owners, and enables you to lift up others. 

Self esteem derives from developing the habit of looking for the good in others. When that happens, you see the good in yourself and others recognize the good in you. Making the first move to be positive is a trait of great leaders. Imagine what affect you could make on your community by being positive!

With the Holidays here and the New Year right around the corner, what better time to start. There are 10 powerful phrases that, if incorporated into your daily conversations, you can help build relationships, motivate achievement, instill confidence and change attitudes in your work and family life.

1. I’m wrong.

This is one of the hardest things to say and really mean, but it can have an important affect on others when we do. Many people in leadership positions have a hard time saying they are wrong because they believe they're supposed to be the visionary. "I’m wrong" can actually wash away the pain of a strained relationship, move negotiations forward, end an argument, start a healing process and even turn enemies into friends.

2. I’m sorry.

The ability to say I’m sorry requires seeing a situation from another person’s view and taking a genuine interest in them. For most, this simple phrase is all they need to hear to forgive.

3. You can do it.

A can-do attitude begins with a simple philosophy. As owners and leaders, creating that positive atmosphere encourages your team to do better. If you believe it, you can achieve it. Make sure your team believes it.

4. I believe in you.

We cannot achieve our highest goals without believing in ourselves. We all have a tendency to self doubt at times, and one of the most effective ways to help others is to assure them that you believe in them. Discouragement by words and actions only sets them back.

5. I’m proud of you.

We work hard to earn the right to be proud of ourselves, but we long for recognition. It is important to appreciate the power of recognizing others' achievement, because no recognition can actually kill incentive. Written recognition is conveyed most powerfully in a handwritten note (not e-mail). Verbal recognition is most powerful when said in a public atmosphere or in front of others whom they respect and admire. 

6. Thank you.

Thank you is an acknowledgement of someone’s generosity. It recognizes kindness and an appreciated job well done. It’s amazing how even the smallest gesture of thanks has the power to make others feel needed and valued.

7. I need you.

We all want to know we are needed by someone at some point. When people know they are needed, they feel better about themselves, perform better and want to do more to keep it. 

8. I trust you.

Relationships in personal and profession life are built on trust. The positive influence this phrase puts on our lives can also be easily destroyed. "I trust you," is a confirmation of your confidence in that person.

9. I respect you.

Respect is reciprocal - you earn respect by showing respect. This begins with listening to others. Everyone has value and is gifted in some way. No matter who they are or what they do, everyone is important. Therefore we learn to respect them. Everyone has some achievement in their life. Your knowledge of running a pharmacy business is of little value if you don't respect your employees or gain respect from them. If they cannot respect you, you are not a leader.

10. I love you.

The most important place to express our love is with our families.

Norman Vincent Peale once preached that if you’re worried about your problems and can’t focus on anything positive in your life, “get OUT of yourself” and start thinking of others. Peale believed that people live extraordinary lives because they have a habit of showing their kindness to others. Being positive is a decision. If you are, your attitude will rub off on others and they will become positive around you. 

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Based on the book, Ten Powerful Phrases for Positive People by Richard Devos

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Comments

Thank you Alyssa for your thoughtful post. So often many of us who face daily public life rely on others to be positive. When in fact, we all own the responsibility and share in the results. What a glorious way to share the sunlight! Ben  
 
PS Does anyone out there know of a Community or Independent pharmacy that is using social media effectively to communicate with it's current base? Or to drive new revenues? Thanks much, Ben
Posted @ Thursday, December 27, 2012 9:14 AM by Ben
Hi Ben, Thank you for your positive feedback. It is good to hear you enjoyed the blog. We do know of many independents who are great on social media and communicate with their customers every day through it. Please feel free to contact me at alyssa@pharmacy-owners.com and I will share a few with you. 
 
Have a great New Year! Alyssa
Posted @ Thursday, December 27, 2012 9:22 AM by Alyssa Restivo
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