Wow Your Own Customers

Powerful training programs for today's independent pharmacy 

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Make Your Customers Say, "I'd Have to be CRAZY to do Business with Anybody Else!"

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Principles of Management


» an interactive exporation of leadership and management practices

» 2nd and 4th Wednesdays of each month at 3pm ET/2pm CT

Customer Service Training
Level 1

» strengthen how your organization serves your customers from initial contact through follow up

» Thursdays at 1pm ET/ 12pm CT

Technician Training


» enhance your staff members' ability to perform the duties of the technician

» Tuesdays at 9am ET/8am CT or Tuesdays at 11am ET/10am CT or Thursdays at 3pm ET/2pm CT

Customer Service Training
Level 2

» go behind the scenes to work on conflict resolution, discuss stress in the workplace and achieve a fun, inspiring work environment

» Tuesdays at 2pm ET/ 1pm CT

MORE INFORMATION AND HOW TO REGISTER FOR ANY OF THESE COURSES... Each week the participants will call-in to their one-hour weekly teleseminar class. All participants will be required to complete homework and online exams in order to pass the course, and, most importantly, to gain the full value from their participation.

Once a class day/time is selected, if needed, they may sit-in on one of the other classes if they cannot make their class that week. Each week's lesson will be recorded and the audio link will be available for anyone that missed their class.

To enroll for any of the courses, please have your participant(s) click here.

Call-in details and information regarding course material will be sent to each registrant. If you have any questions about these announcements, please call our office at (800) 987-7386.