| Create employee awareness around identifying and employing the lost art of social graces, including business communication skills, body language and delivering courtesy and respect.
Who should attend? All team members who interact with your customers and are responsible for representing your brand.
Save money on travel expenses by sending your staff to the Skills for Effective Supervision Workshop on the Thursday and Friday before each Lost Art of Business Etiquette training date.
What PDS Members are saying:
"I learned to listen with more than my ears, separate words from feelings, and to replace emotion with empathy." - F. Ann Moses
"The role playing helped me see what I am doing right or wrong, what I should work on to improve at my job and teach our employees." - Alma Zamarripa
"I found everything from the training extremely helpful. Eye opening experience." - Carol Dunn
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2012 Training Dates (choose one):
- Charlotte, NC - Saturday May 19, 2012 (Deadline for registration is May 4)
- Phoenix, AZ - Saturday, June 9, 2012
(Deadline for registration is May 25)
- Nashville, TN - Saturday, June 23, 2012
(Deadline for registration is June 8)
- St. Louis, MO - Saturday, October 6, 2012
(Deadline for registration is Sept. 21)
Cost:
Diamond Members: $75 pp
Platinum Members: $115 pp
Gold Members: $135 pp
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