As the owner of an independent pharmacy, you may not realize how much of an impact your specific leadership style has on your staff and in turn, the overall success of your business. Every leadership style has its own advantages and disadvantages. If you can determine which of the following five categories you fit into, you can more easily use your strengths to grow your pharmacy and inspire your staff, while simultaneously identifying areas for improvement.
This leadership style is wonderful for employees who don’t want or need to be micromanaged, but it hinders the productivity of employees who need more structure and supervision. If you enjoy a more relaxed approach to leadership, remember to give direct feedback to your employees, especially those who are naturally less independent. While this leadership style can create a fun, laid-back work environment, it’s important to be aware that it can also lead to lower production in certain types of employees.
Standing in total contrast to the laissez-faire style, the autocratic leadership style leads managers to make decisions with little to no input from others. While this management style can sometimes result in increased productivity and profitability, creative employees are typically unhappy in this type of environment. This leadership style benefits employees who require close supervision. While some pharmacy owners are happy to manage in this way, it’s important to be aware that it may lead to increased stress, burnout, and lower morale.
Often called the democratic leadership style, participative leadership values the input of team members and peers, but in the end, the responsibility of making the final decision rests with the pharmacy owner. When your pharmacy needs to make a change, the participative leadership style allows employees to accept changes easily since they play a role in the process. Participative leadership boosts employee morale for all types of employees because they are allowed to make contributions to the decision-making process, making them feel valued and encouraging a sense of shared purpose.
In your pharmacy, it is possible that different situations call for different styles of leadership. For this reason, pharmacy managers sometimes use situational leadership. For example, you may choose to use authoritarian leadership if a quick turnaround is needed to implement a new niche program. In that case, you would delegate tasks along with deadlines. On the other hand, when tasks are not as deadline driven, you may choose a more laissez-faire approach
A transformational leadership style is ideal during a time of drastic change, but not for typical day-to-day operations. During a time of difficulty or transformation, this leadership style is helpful for getting staff on board before transitioning to a participative style. As a transformational leader, you must be careful not to move too quickly, remaining sensitive to staff members who may be resistant to change.
Your natural inclinations as a leader will play a major role in which category you fall into, but it’s also great to be aware of all five classifications and your ability to use different styles based on the staff member you’re working with or the situation your business is facing. Mastering the characteristics associated with various leadership styles and honing your personal leadership skills is no small task. That’s why PDS specializes in transforming pharmacy owners into dynamic leaders of high-performance teams. To learn more about what we do and how we can help you, set up a time to speak with one of our business consultants.