As an independent pharmacy owner, you want to remain competitive and stay on top of news and trends in the pharmacy business, especially when it comes to large chain stores. Did you know that last quarter, Rite Aidlaunched their own synchronization program? Medication synchronization is the process of refilling medications on the same day, so your patients don’t end up making multiple trips to the store throughout the month. Rite Aid is calling their new initiative “OneTripRefills”. Among other services, this program sends alerts via text or email, notifying customers that their combined prescriptions are ready to be picked up. Well-received for its convenience, the program also contributes to improving adherence and increasing the number of refills.
If you aren’t yet on board with medication synchronization, now is the time! The role of synchronization in improving patient health and medication adherence is undeniable due to 4 reasons:
Increase Revenue without Increasing Your Customer Base
According to NCPA, every customer who signs up for a synchronization program on average brings in additional 20 refilled prescriptions per year. Not only does it mean that your pharmacy is working smarter and not harder, synchronization also reduces costs associated with the way you process prescriptions, schedule staff, operate workflow and order inventory. Synchronization saves money while increasing revenue!
Implementing Synchronization is Simple!
SyncRx is a tried-and-true paper-and-pencil method that leverages your pharmacy technology, no matter what software system you use. It creates an easy-to-implement process without the additional expense of monthly software subscriptions and user training. It can be implemented in any pharmacy as it simplifies the prescription filling processes and adds all the benefits of automation efficiency. Comprehensive SyncRx and SyncRx+ processes and templates were designed by an independent pharmacy owner who’s been in your shoes before, leaving no room for confusion.
Keep Your Customers Healthy
Allowing your customers to get all of their medications at once significantly decreases the chances of missing any days of their medication while they wait for a refill. In the 2014 Report on Non-Adherence, half of the respondents reported missing a dose of medication and 25% did not refill their prescription on time. 74% confirmed that their adherence could be improved by a med-sync program. Missed or skipped doses of medication cause 125,000 deaths every year and account for 10 to 25 percent of hospital and nursing home admissions. Synchronization is more than just a way to ensure profits; it’s an important step toward your customers taking their recommended medications on time, every time.
Provide a More Patient-Friendly Experience
Customers enrolled in a synchronization program are 10% more likely to be highly satisfied with their pharmacy than those who aren’t involved. A patient-friendly program like this shows that your pharmacy genuinely cares about the happiness and convenience of those who purchase your products and services. This is crucial in, not only retaining customers, but also in turning them into your raving fans.
A great way to stay ahead of the competitors, both big and small, is to provide a service that the others don’t. Synchronization creates opportunities to improve your workflow, market your services, and manage your pharmacy! Start providing this service while it’s still new, and let it be known in your area that you do. Stay ahead of the game, so you can stand out from the crowd before your competitors get on the bandwagon with MedSync. Implement it now, and be a trailblazer in your local community!
Don’t be left to catch up, register today for SyncRx+ Intensive Training, July 10th & 11th, Denver, CO.