• Blog
  • Member Log-In
  • Contact Us
(800) 987-7386
  • Home
  • Why PDS?
  • Success Stories
    • Member Testimonials
    • Case Studies
  • Programs for Pharmacies
    • Membership
    • PDS do-it-for-you Solutions
      • PDSconnect
      • PDSfinancials
      • PDSreach
  • Resources
    • Finances
    • Operations
    • Team
    • Growth
  • Let’s Talk
  • Menu Menu
You are here: Home1 / All2 / 5 Steps to Boost Your CMS Star Ratings

5 Steps to Boost Your CMS Star Ratings

April 8, 2015/0 Comments/in All, Pharmacy Growth Strategies/by pdsmarketing

 

Silver_Stars

As a pharmacy owner, you want to provide an all-star customer care that improves your patients’ health and quality of life. Gone are the days when script count was your number one success measure. Starting today, your profitability will extensively depend on the quality of service you provide to your patients, and not the number of prescriptions you fill.

According to the Centers of Medicare & Medicaid, the Part D plans must provide the evidence of quality patient care by attaining at least a 3-star rating. High star ratings mean higher reimbursements and increased patient loyalty. Low ratings will result in lost reimbursements and a potential loss of CMS certification – this makes improving your quality measures now critically important.

Luckily, we have the answers! These 5 essential steps outline a road map for increasing your CMS star ratings while staying focused on motivating your team and providing excellent service to your customers.

Step 1>>> Enroll with EQuIPP today, so you can keep track of patient adherence and build customer loyalty

EQuIPP is a performance information management platform that allows pharmacies to better understand the impact on patients’ health by providing user-friendly dashboards of benchmarked performance information, based on accepted standards of quality care. This platform allows you, as a pharmacist, to measure the quality of your performance and understand how your service impacts the greater healthcare system in which you operate. If your organization has not yet engaged with EQuIPP, we strongly encourage you to sign up.

Step 2>>> Implement Synchronization to improve your work (and cash) flow

Synchronization is a system of standardized policies and procedures that coordinate refills, so they are picked up at the same time every month. According to the Thrifty White study, the average prescription is filled every 36 days. With the SyncRx program, filling every 30 days results in an extra 2.8 refills per prescription per year. For every patient that you sync, you get $740 additional revenue! Synchronization also enables moving efficiency bottlenecks to off-peak hours, allowing you to spend more time with your patients at the time that is convenient for them, which in turn opens up opportunities for repeat business. Synchronization cuts down on stress and improves your operations and business accountability.

Step 3>>> Improve adherence by joining a Medication Therapy Management Program (MTM)

As rules and regulations change and the demand for high quality patient services grows, we encourage you to focus on a patient-centered, rather than an individual product-centered process of care. MTM services encompass the assessment and evaluation of a patient’s complete medication therapy regiment, rather than focusing on an individual medication product. Joining an MTM program will give your pharmacy the necessary tools to help your patients better understand the appropriate drug use, and therefore increase adherence to medication therapy.

Step 4>>> Incorporate interventions into your practice. Show your patients that you care!

You can establish a strong and long-lasting relationship with your patients by incorporating interventions into your daily practice. Interventions add value by reducing the medication errors, rationalizing the therapy and reducing costs while providing opportunities to upsell your customers. Interventions will take your practice to the whole new level, allowing you to be perceived as a go to patient counsel and healthcare community service leader.

Step 5 >>> Use the appropriate resources to make the most out of your star ratings

  • Equipp.org provides information necessary to become and EQuIPP partner
  • MTM Videos educates patients and helps them stay connected with your pharmacy
  • Mirixa offers clinical rules-based platform to improve member health, education and satisfaction
  • OutcomesMTM links contracted plans with more than 100,000 pharmacy providers
  • Pharmacy Development Services provides a step-by-step system to improve your ratings and turn ideas into results!

Curious to learn more about how synchronization can boost your quality ratings? Join us for a FREE 45-minute webinar on April 22 @ 6.30 PM EST, where PDS Member Jason Turner will present his 360-degree view of the key points, including:

  • Drivers of value-driven healthcare and the role of medication-use quality in the Medicare Star Ratings program
  • Pharmacy performance measure tools and the potential impact of Medicare Star Ratings
  • Value of medication synchronization and impact on medication-use quality measures and more

Subscribe to our blog to receive PDS news and updates! You can also find us on FacebookTwitterLinkedIn Google+

 

Tags: Independent Pharmacy, Pharmacy Growth Strategies
Share this entry
  • Share on Facebook
  • Share on Twitter
  • Share on WhatsApp
  • Share on Pinterest
  • Share on LinkedIn
  • Share by Mail
http://www.pharmacyowners.com/wp-content/uploads/2022/01/PDS-logo.svg 0 0 pdsmarketing http://www.pharmacyowners.com/wp-content/uploads/2022/01/PDS-logo.svg pdsmarketing2015-04-08 08:17:042018-04-30 13:31:195 Steps to Boost Your CMS Star Ratings
0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published. Required fields are marked *

Latest Posts

  • Financial Literacy for Pharmacy OwnersApril 11, 2022 - 10:59 am
  • Open Enrollment Best PracticesOctober 27, 2021 - 6:40 pm
  • pds super conferenceInspiring Speakers | PDS Super-ConferenceSeptember 17, 2021 - 11:57 am
  • A Pharmacy Owner’s Guide to Getting Started on Social MediaSeptember 15, 2021 - 11:17 am
  • What Does It Mean to Manage Inventory With Purpose?August 24, 2021 - 3:46 pm

Categories

  • All
  • Featured
  • PDS Super Conference
  • Pharmacy Compliance
  • Pharmacy Finances
  • Pharmacy Growth Strategies
  • Pharmacy Operations
  • Pharmacy Profits and ROI
  • Pharmacy Staff Development
  • Pharmacy Team
How we do it (link to pharmacy programs)

About PDS


Company Overview
Our Team
Careers
Press / Media
Podcasts

pds logo

Pharmacy Times SAP Seal

For Members


PDSadvantage
Training

PDS Events


Pharmacy Webinar Series
PDS Super-Conference
PDSspeaks
Event Calendar

Recent Posts


May 11, 2022/by Cynthia JeanInFeatured, Pharmacy Growth Strategies, Pharmacy Staff Development Tags:business growth, community pharmacy, diversification, Independant Pharmacy, Pharmacy Customer Service

Expanding Your Pharmacy’s Reach Through Point-of-Care Testing

April 18, 2022/by Cynthia JeanInFeatured, Pharmacy Growth Strategies, Pharmacy Staff Development Tags:business growth, community pharmacy, Independent Pharmacy, Pharmacy team

Four Strategic Trends Independent Pharmacies Need to Implement in 2022

April 11, 2022/by pdsmarketingInAll, Pharmacy Finances

Financial Literacy for Pharmacy Owners

View PDS Blog

Let’s Talk


  • (800) 987-7386
  • 1926 10th Avenue North #400
    Lake Worth, Florida 33461

Or Contact Us Here

Copyright © 2022. All Rights Reserved. Privacy Policy  |  Terms of Service
  • Facebook
  • Twitter
  • Instagram
  • LinkedIn
  • Member Log-In
  • Careers
  • Contact Us
Becoming a More Dynamic Pharmacy Leader with Team Inspiration TeamInspiration.jpg Chris_Cornelison.png 2015 Pharmacy Entrepreneur of the Year
Scroll to top