While upselling is often perceived negatively, it can make a whole world of difference when making your pharmacy extremely profitable. Upselling shouldn’t be seen in the same light as a shady used-car salesperson, it should be perceived as a way of giving customers additional solutions that help them solve for their needs. Yes, upselling is designed to give your pharmacy a boost in sales and, if implemented correctly, it will also help your customers.
The goal should be to always help the customer find a solution to their shopping and pharmacy needs. Here are 7 upselling tips your pharmacy can utilize to help customers and boost your revenue. Read more