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Customer Service Guru Spring 2021
4 sessions: April 7, 2021 – April 28, 2021
Give your pharmacy a lift through exceptional customer service — the type that sets you apart from the competition. With Customer Service Guru, a four-week, webinar-based course, every one of your team members will learn how to prioritize the customer in all of your business practices.
At the end of the course, you and your team members will understand the attitudes and motivators that drive behavior, learn how to become a client advocate and become skilled at excellent customer service skills.
Wednesdays | 1:00 PM – 2:00 PM ET