Family Pharmacy Owner Credits PDS with Staying Afloat Through the Years

Brand Promise: Multiply PDS Investment & Making Life Easier

“I can walk away and know that things are running at home because our culture and systems are set up in a way that we’re not putting out fires all the time.``

2008

PDS Member Since

PDS Trainings Attended

Advanced Leadership Program

PDS Annual Conference

Board of Directors

Compounding Onsite

Cash Flow 101

SyncRx+

Pharmacy Profit Ignitor

greg diel family pharmacy

Greg Diel

Family Pharmacy

31

ROI in 2016

PDS Strategies Implemented

RxAnalytics

SyncRx+

Inventory

Immunizations

Cash Program

Biggest Change

“We weren’t doing any data mining the first three months of the year,” he shares, explaining that his stores were sitting at a gross margin of 21 percent. However, after returning from a Board of Directors meeting where data mining was a major topic of discussion, Greg began to consider it. Truth be told, Greg was sitting in a position where his margins were bleak, and he was questioning how long he and his team would be able to sustain themselves without a change. However, upon the implementation of data mining across his first three stores, Greg was able to make a huge impact, adding 4.8% to his gross margin within a few months, with most of it falling to the bottom line.

How life has been easier since PDS

Greg’s son, who originally joined the business in 2010 as a technician, has taken the lead as operations manager. A position he was groomed for using PDS’ tools and trainings, from the Advanced Leadership Program to attending six years of PDS Conferences, Greg has confidence in his ability to manage the day-to-day business.

 

During a recent trip to Seattle for a Board of Directors meeting, followed by an Alaskan vacation, Greg stepped away from his stores for two weeks and left the reigns with his son.

Why I love PDS

“Even though PDS can provide a ‘quick fix’ to a problem you may have, the real value comes with a long-term commitment.”

“Pharmacy is constantly changing and the tools I have learned over the last eight years have been invaluable.”

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