Lead Confidently Knowing You and Your Team Can Take Whatever Comes Your Way

Meet Our Facilitators


PDS created its proprietary flagship program, Advanced Leadership, in 2011, to address the leadership development needs of independent pharmacy owners and their teams. This highly experiential and revered program has graduated hundreds of participants and is facilitated by a hand-selected group of trained facilitators. Meet the team of leaders below.

Terri Norvell

  • Vice President of Training and Marketing for a $1.2 Billion property management, construction, and development company
  • General Manager of a $9 Million sales company in the real estate industry
  • Entrepreneur for over 20 years and coached 900+ clients
  • Sought-after Keynote Speaker serving over 50,000 people through multiple training programs
  • President of Silicon Valley Chamber of Commerce and founding board member of non-profit organizations
  • Moved 28 times throughout the U.S., is the mom of grown twin children and Colorado proud

Kelley Babcock

  • 3+ Decades of experience as an in-the-trenches leader of high-performing teams
  • Managed $40 million in revenue for a Fortune 500 Company
  • Doubled the revenue as the COO of a small-business development company for entrepreneurs
  • Increased number of employees by five-fold under Kelley’s leadership
  • Married to her high school sweetheart, has two adult children, one pandemic malti-poo puppy, and is Florida proud

Not A Member?

Our comprehensive suite of courses will address all your training and team development needs from leadership to technician training. PDS also has developed a full offering of pharmacy specific niche program trainings that are sure to benefit your patients and to increase your profits.