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PHARMACY CASE STUDY

PDS Tools Find Better Care Options and Unlock Hidden Profits

Apple Discount Drugs

Multiply PDS Investment, Making Life Easier, Business More Valuable

Location: Salisbury, MD
Years in Business: 40

18x

ROI in 2016

11

Years with PDS

PDS Training
Attended

Advanced Leadership Program
Art of Compounding Webinar
PDS Annual Conference
Financial Onsite
RxAnalytics
SyncRx+
Front End Profit Ignitor
Customer Service Guru
Technician Training
Clinical Services Profit Ignitor

PDS Strategies Implemented

SmartDispense
Pain Protocol
Compounding
SyncRx+

“I’ve been practicing for 38 years but it’s always been about how many prescriptions you can fill. Now it’s about the quality of the prescriptions.”

Jeff Sherr
Owner, President

  • Delivering Better Patient Care While Boosting the Bottom Lines

    “In addition to providing Pain Protocol, the SmartDispense strategy has proven its worth as a tool that helps customers and enhances profit margins,” Jeff says. Switching patients to a new diabetic therapy, for instance, provides them with a drug that’s equally effective yet easier on their stomachs. Moving patients to a new nasal spray resulted in a more appealing treatment than more commonly prescribed sprays that leave a bad aftertaste. “While many of the substitutions result in better financial outcomes, helping customers is the ultimate win,” Jeff says.

  • Discovering Ways to Thrive While Competitors Struggle

    On top of the benefits to his patients, Jeff has also seen a major difference in the pharmacy’s cash flow. At a time in which many independent pharmacists are struggling, Apple Discount Drugs continues to thrive. While Jeff acknowledges that it’s still tough to be a small business in an industry dominated by chain stores, he has been able to find success. After launching the Pain Protocol program, for instance, Apple Discount Drugs started bringing in $14,000 to $15,000 per month.

“We speak with our PDS Business Coach twice a month. That’s the greatest value of everything. We present her with problems, and she’s incredible at steering us in the correct direction.”

Instead of complainers, Apple Discount Drugs describes PDS members as visionaries. “These people are looking to make changes and are hungry for ideas, willing to exchange best practices with each other. PDS has aligned itself with high quality people, who aren’t negative about the industry. They’re looking to find ways to not just survive, but prosper.”

“We’re faced with a lot of challenges in dealing with insurance, and we don’t have control over that. That’s where the pain creams and therapeutic interchanges come in. We can control that.”

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