Although Carolina Pharmacy experienced exponential results in its first year of PDS membership, Vic and his team didn’t waste time exploring other ways to improve their operations. They decided to find those opportunities within their existing patient base, using RxAnalytics. Paul, Vic’s PDS Business Coach, and Bryan, his Performance Specialist, provided invaluable insights about structuring Carolina Pharmacy – Arboretum. Vic said their training has helped him understand how to look at cash flow and set benchmarks for profit margins and conversions when planning for the future. “Prior to this, I had no frame of reference for the ‘average’ pharmacy of our size,” he said. Now, he regularly finds the answers to questions like, “What insurance is paying out better?” and “Where can we be more profitable?”