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PHARMACY CASE STUDY

RxAnalytics Leads to
Long-Term Gains

Family Pharmacy

Multiply PDS Investment, Make Life Easier

Location: Enid, OK
Years in Business: 12

Specialties: Pharmaceutical, medication adherence, medication therapy management, medication synchronization

31x

ROI in 2016

11

Years with PDS

PDS Training
Attended

PDS Annual Conference
Board of Directors
Compounding Onsite
Cash Flow 101
SyncRx+
Leadership 3.0
Pharmacy Profit Ignitor
Advanced Leadership
Supervisory Skills

PDS Strategies
Implemented

RxAnalytics
SyncRx+
Inventory Optimization
Immunizations
Cash Program

“Even though PDS can provide a ‘quick fix’ to a problem you may have, the real value comes with a long-term commitment. Now, I can walk away and know that things are running at home because our culture and systems are set up in a way that we’re not putting out fires all the time.”

Greg Diel
Pharmacist, Owner

Care, Clarity and Confidence with PDS

  • RxAnalytics Leads to a Major Turnaround

    Faced with a bleak gross margin of 21 percent at his pharmacy stores, Greg started doubting the sustainability of his operations. He questioned how long it could last without a major change. He found his answers through PDS and RxAnalytics. “We weren’t doing any data mining the first three months of the year,” Greg noted.

    However, during a Board of Directors meeting where data mining was a major topic of discussion, he began to consider it. After implementing RxAnalytics across his first three stores, Greg was able to make a huge impact — adding 4.8% to his gross margin within a few months, with most of it falling to the bottom line.

  • PDS Provides Lessons in Leadership, Technology

    In addition to helping Family Pharmacy increase its profit margins, PDS provided the lessons needed for the team to understand advancing technology and management techniques. “Pharmacy is constantly changing and the tools I have learned over the last eight years have been invaluable,” Greg said. PDS also provided training, including the Advanced Leadership Program, that helped Greg’s son transition from a technician in 2010 to his current role as operations manager. There was an added benefit. Greg had so much confidence in his son’s leadership that he freely stepped away from his store for two weeks, leaving the operations in his son’s hands.

“They have helped me in so many ways, not only from a business standpoint but from a personal standpoint… it’s been very rewarding.”

- Bob L. , PDS Member
“PDS provides me with my ideal lifestyle. I wanted to put my family first and have my social life.”

- Kevin A., PDS Member
“The impact has been almost immeasurable, from year to year, the things we continue to do… the benefits compound themselves.”

- Chris L., PDS Member

“I can walk away and know that things are running at home because our culture and systems are set up in a way that we’re not putting out fires all the time.”

“Pharmacy is constantly changing and the tools I have learned over the last eight years have been invaluable.”

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