PHARMACY CASE STUDY

Gaining a Competitive Edge Through a Strong Network of PDS Peers, Consultants

hitchcock pharmacy

Hitchcock Rx

Multiply PDS Investment, Making Life Easier, Business More Valuable

Location: West Blocton, AL

23x

ROI in 2016

6

Years with PDS

PDS Training
Attended


PDS Annual Conference
Advanced Leadership
Board of Directors
Cash Flow 101
Professional Selling
Clinical Services Profit Ignitor
Supervisory Skills
SyncRx+
Pharmacy Profit Ignitor

PDS Strategies Implemented


RxAnalytics
Marketing Track
Pain Protocol
SyncRx+
Sildenafil

It is such a nice network where people share information. As they learn things, they share with us, and as we learn things, we share with them. It’s a really productive setting.

Neil and Brook Hitchcock
Owners

  • Leveraging a Strong Peer Network to Collectively Succeed

    Neil, Brook and the entire Hitchcock Rx team lean into PDS to learn what it takes to reach their goals and to gain access to an incredible network of peers who are willing to openly share their ideas and successes. “We love the fact that our PDS Coach and Performance Specialist share phone numbers with other members who have had success so we can all collectively succeed. We’re all in this together,” Neil says.

  • Achieving a Positive Employee Culture

    Some of the biggest gains from working with PDS include an uplift in employee morale and overall improvements in the company culture. Brook praised PDS for helping their business with the intangibles, such as human resource issues and defining a positive workplace culture. “We truly attribute our success to having job descriptions and checklists in place, hosting a monthly staff meeting, doing team challenges and games, and showing employees that we are keeping track. These are all things PDS told us to do that we would not have thought of before.”

“I’ve never had any doubt in the investment, but a shift of thinking finally hit me – that there’s a lot more to it here. I personally need to be the one thinking differently.”

“We would not have had financial success if we didn’t focus on these intangibles.”

“We truly attribute our success to having job descriptions and checklists in place, hosting a monthly staff meeting, doing team challenges and games, and showing employees that we are keeping track. These are all things PDS told us to do that we would not have thought of before.”

Want to boost employee morale while improving profit margins like Hitchcock Rx?

Let’s talk about what PDS can do for you.

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