PHARMACY CASE STUDY

Big-Picture Clarity from PDS Leads to Less Stress, More Profits

Idel Pharmacy

Multiply PDS Investment, Making Life Easier, Business More Valuable

Location: Tampa, FL

16x

ROI in 2018

2

Years with PDS

PDS Training
Attended


Effective Supervision for Team Management

PDS Strategies
Implemented


RxAnalytics

My previous mentality was if I didn’t do it, it wouldn’t get done. Now we’re accomplishing more than ever while I’m doing less. I’ve never been happier. I’m making more money than I’ve ever made, and I have less stress than I’ve ever had. It’s hard to put into words how nice it is.

Illan Suarez
Owner

  • Seeing through the Chaos to Capture the Big Picture

    Through his PDS Business Coach, Mike, Illan started to see the big picture. “He taught me to look at what I was going to be doing and where I want to be, not just standing in the middle of a tornado,” he says. He used RxAnalytics® to identify and maximize opportunities to bring in more profits. As a result, he was able to use those profits to hire another pharmacist — a move that freed him up to focus on strategies to grow his business. He now only works the bench one day a week and has never felt better. “If you’re filling the prescriptions and trying to run a pharmacy with all the complexity and compliance, it feels like bees in your brain. It’s not that way anymore. I have time to tackle each problem,” he says. Now more than ever, opportunities are presenting themselves. He has a second location in the works and believes it is a direct thought process from everything he’s ever learned through PDS.

  • Leaving Behind the 60-hour Work Weeks

    PDS also paved the way for Illan to enjoy more quality time with his family. After opening his pharmacy in 1981, he experienced periods in which he felt like he was merely persevering by putting in 60-hour work weeks and a lot of sweat. While the payoff led to him running a business free of cash flow and volume issues, he says it came at a sacrifice. Before PDS, Illan was missing out on a lot of his son’s events and started to feel very isolated. When asked what Illan would tell someone who is not a PDS member, he quickly responded, “I wish I had joined sooner.”

“We’ve always had a guiding principle that if someone walks through our doors, they have a problem. Our job is not to make money or fill prescriptions, it’s just to solve the problem they’ve come through the door with.”

“I’ve never been happier. I’m making more money than I’ve ever made, and I have less stress than I’ve ever had. It’s hard to put into words how nice it is.”

Is it time for you to see the big picture like Illan?

Let’s talk. PDS can help get you there.

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