Through his PDS Business Coach, Mike, Illan started to see the big picture. “He taught me to look at what I was going to be doing and where I want to be, not just standing in the middle of a tornado,” he says. He used RxAnalytics® to identify and maximize opportunities to bring in more profits. As a result, he was able to use those profits to hire another pharmacist — a move that freed him up to focus on strategies to grow his business. He now only works the bench one day a week and has never felt better. “If you’re filling the prescriptions and trying to run a pharmacy with all the complexity and compliance, it feels like bees in your brain. It’s not that way anymore. I have time to tackle each problem,” he says. Now more than ever, opportunities are presenting themselves. He has a second location in the works and believes it is a direct thought process from everything he’s ever learned through PDS.