With three pharmacy locations, five office building gift shops and 60 employees, Jeff was running his operations at a hectic pace — seemingly putting out fires on an hourly basis, he recalls. After joining PDS, he learned the lessons he needed to get things under control. By attending the PDS Advanced Leadership training, Jeff realized the larger potential in pharmacy business. Up until then, he thought what they were doing was fine. But it was time for a change. “It was an eye-opening experience to realize how much potential there actually was within pharmacy. Hearing the Showcases of Success stories… it was inspiring.” However, Jeff still feels that culture has room for improvement. He recently took a PDS leadership training and believes growing the company’s culture will be a major focal point in the coming year.