With the industry constantly changing, Bob keeps finding new ways to grow his business — more than 10 years after he signed up for a PDS membership. Why? PDS continues to introduce innovative ideas that are designed to help independent pharmacies thrive in an evolving environment. It was through the advice of his PDS Board of Directors group that he explored ways to increase net profits per prescription. “We were doing a lot of sync and really focused on getting more patients.” A board member recommended that he switch his efforts to current patients instead of spending 70 percent of his time on getting new patients. The strategy worked.