PHARMACY CASE STUDY

Therapeutic Optimization Reveals Innovative Options to Benefit Patient Outcomes

Tyson Drug Co.

Multiply PDS Investment, Making Life Easier, Business More Valuable

Location: Holly Springs, MS

87x

ROI in 2016

11

Years with PDS

PDS Training
Attended

PDS Annual Conference
Board of Directors
Advanced Leadership
Leadership 3.0
Clinical Services Profit Ignitor
Employee Performance Management
Pharmacy Profit Ignitor
Marketing 360
Supervisory Skills
Technician Training
SyncRx+

PDS Strategies Implemented

Board of Directors
RxAnalytics
SyncRx+
Tax Strategies
Financial Physical

“A year ago, I was worried about trying to find the ideas that would make my store profitable. Now I’m trying to figure out how I’m going to implement all the things that will make me profitable! There’s just so many things out there. I can’t do them all. And that’s fun.”

Bob Lomenick
Owner

PDS Challenges Members to Think Strategically
With the industry constantly changing, Bob keeps finding new ways to grow his business — more than 10 years after he signed up for a PDS membership. Why? PDS continues to introduce innovative ideas that are designed to help independent pharmacies thrive in an evolving environment. It was through the advice of his PDS Board of Directors group that he explored ways to increase net profits per prescription. “We were doing a lot of sync and really focused on getting more patients.” A board member recommended that he switch his efforts to current patients instead of spending 70 percent of his time on getting new patients. The strategy worked.
Identifying Opportunities Within Your Own Patient Base
After one of the Board of Directors’ onsite visits, it became clear that his store had a particularly large number of diabetic patients — which represented a huge opportunity to leverage the PDS Pain Protocol to increase profits within his store. “I challenged my team to switch to those products that improved our profit margin, but we didn’t want to put all our eggs in one basket with the Pain Protocol. We wanted to increase our profits with other items, too,” Bob says. He presented monthly bonuses to employees who excelled at identifying patient opportunities — an effective way to reach overall goals. “We realized the importance of team meetings on a regular basis,” Bob says, noting that looping in his team to the strategy and rationale behind programs was key to overall success.

“We have to adapt, or we’ll be eaten alive.”

“We began approaching local physicians, and making an effort to get people off opiates. It was really so simple, we identified the low-hanging fruit through data mining.”