BUSINESS ETIQUETTE


Create a Better Pharmacy with Better Business Etiquette

Learn the relationship skills that help
you make better connections.

Perfect the lost art
of business etiquette.

Using this webinar course as a core component to your annual training program, you and your team will learn the fundamentals of building a super star team.

  • Build strong relationships between team members
  • Work together to improve patient care
  • Reduce turnover
  • Improve customer loyalty

When your pharmacy has a team that works seamlessly together and supports one another they create an authentic and caring environment that will keep your employees operating at peak performance and your customers truly enjoying their experience in your store.

The agenda for this course will cover,

  • Developing and practicing listening skills
  • How to make a great first impression
  • Managing technology in the workplace, including email and social media
  • How different behaviors affect your team
  • Recognizing bullying in the workplace

Start your journey to creating an environment of trust and collaboration and enroll your team today. We offer this critical training several times every year to make sure that one session fits into your schedule. It is a short four-week course, that should be a part of every pharmacy’s new employee onboarding process.

Other courses that PDS offers that are also valuable in building your Super Culture are Advanced Leadership and Customer Service Guru.

Business Etiquette Training Sessions

Fall 2021

Begins September 16, 2021 at 3pm ET

PDS Members: Add the promo code before selecting tickets. Click here if you need the code.

Who should attend Business Etiquette?

  • Every Employee

Business Etiquette is available exclusively to PDS members.

Pricing for Business Etiquette

This webinar training is included in the cost of membership.

Build Loyalty

Learn how to effectively engage your employees

Reduce Turnover

Create an environment of trust and collaboration

Improve Customer Relationships

Excellent Teamwork = Great Customer Experience

My team has been kicking butt! I always get customers coming up to me raving about how my staff is so friendly and accommodating.

Chandra D.
PDS Member

Top Benefits

  • Enhance work culture

  • Develop communication skills

  • Engage customers

Growth Impact

  • Build brand loyalty

  • Motivate employees

  • Reduce turnover

Download our Program Sheet for more Info

Start building better relationships.

Learn how with our next Business Etiquette course.