Using this webinar course as a core component to your annual training program, you and your team will learn the fundamentals of building a super star team.
- Build strong relationships between team members
- Work together to improve patient care
- Reduce turnover
- Improve customer loyalty
When your pharmacy has a team that works seamlessly together and supports one another they create an authentic and caring environment that will keep your employees operating at peak performance and your customers truly enjoying their experience in your store.
The agenda for this course will cover,
- Developing and practicing listening skills
- How to make a great first impression
- Managing technology in the workplace, including email and social media
- How different behaviors affect your team
- Recognizing bullying in the workplace
Start your journey to creating an environment of trust and collaboration and enroll your team today. We offer this critical training several times every year to make sure that one session fits into your schedule. It is a short four-week course, that should be a part of every pharmacies new employee onboarding process.
Other courses that PDS offers that are also valuable in building your Super Culture are Advanced Leadership and Customer Service Guru.