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July 2020

PDS Peer Groups

Service-Based Pharmacy Peer Group Discussion

July 14, 2020
Virtual

The PDS Service-Based Pharmacy Peer Group Discussions are designed for PDS members to learn about the latest in our Service-Based Pharmacy program. Join us for a lively and informative discussion every month on the 2nd and 4th Tuesdays of the month. Reserve your spot at this exclusive virtual table and Register today! For more information about the PDS Service-Based Pharmacy program and the valuable member resources, check out PDSadvantage.

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Free

Customer Service Guru – Summer Session

July 15, 2020
Virtual

Give your pharmacy a lift through exceptional customer service — the type that sets you apart from the competition. With Customer Service Guru, a four-week, webinar-based course, every one of your team members will learn how to prioritize the customer in all of your business practices. At the end of the course, you and your team members will understand the attitudes and motivators that drive behavior, learn how to become a client advocate and become skilled at excellent customer service…

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Technician Training Summer 2020 (12-wk webinar course)

July 15, 2020
Virtual

Technician Training is designed to give brand new technicians the confidence to handle their responsibilities. Yet, it is comprehensive enough to ensure that seasoned technicians are able to get a refresher course to perfect their skills. The 12-week webinar course runs May 20, 2020 - August 12, 2020 and covers the five stages of Prescription Filling, technician-specific customer service training and clinical education. Students also will explore non-dispensing duties, inventory control process and quality control processes. Gain the training your…

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PDS Peer Groups

Finances Peer Discussions

July 15, 2020
Virtual

July 15 Topic: How much should I be spending on Payroll? Am I spending too much on payroll?  This is a question almost all pharmacy owners ask themselves.  In a time of decreasing margins and increasing automation, what is the correct answer?  We'll take a look at this very important question, so please join us.   The PDS Finance team hosts monthly open forum discussions for all PDS members to bring questions. In today's environment it is more critical than…

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PDS Peer Groups

Synchronization Peer Discussions

July 16, 2020
Virtual

The PDS Synchronization Peer Discussions are designed for PDS members to learn about the latest trends and topics in medsync. Attend this webinar to ask questions of fellow members and find ways to improve your pharmacy by improving your synchronization program. Join us for a lively and informative discussion every month on the 3rd Thursday of the month. Reserve your spot at this exclusive virtual table. For more information about the PDS SyncRx program and the valuable member resources, check…

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Free

Customer Service Guru – Summer Session

July 22, 2020
Virtual

Give your pharmacy a lift through exceptional customer service — the type that sets you apart from the competition. With Customer Service Guru, a four-week, webinar-based course, every one of your team members will learn how to prioritize the customer in all of your business practices. At the end of the course, you and your team members will understand the attitudes and motivators that drive behavior, learn how to become a client advocate and become skilled at excellent customer service…

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Technician Training Summer 2020 (12-wk webinar course)

July 22, 2020
Virtual

Technician Training is designed to give brand new technicians the confidence to handle their responsibilities. Yet, it is comprehensive enough to ensure that seasoned technicians are able to get a refresher course to perfect their skills. The 12-week webinar course runs May 20, 2020 - August 12, 2020 and covers the five stages of Prescription Filling, technician-specific customer service training and clinical education. Students also will explore non-dispensing duties, inventory control process and quality control processes. Gain the training your…

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PDS Peer Groups

Smart Dispense – Gross Profit per Rx Peer Group

July 23, 2020
Virtual

Join experts from the PDS Member Success team to share best practices and ask questions about the variety of optimization strategies that will help to enhance your patient's outcomes while growing your pharmacy's profits. We meet monthly on the 4th Thursday of the month at 4pm ET. Reserve your spot to participate in growing your pharmacy's profitability.

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PDS Peer Groups

Service-Based Pharmacy Peer Group Discussion

July 28, 2020
Virtual

The PDS Service-Based Pharmacy Peer Group Discussions are designed for PDS members to learn about the latest in our Service-Based Pharmacy program. Join us for a lively and informative discussion every month on the 2nd and 4th Tuesdays of the month. Reserve your spot at this exclusive virtual table and Register today! For more information about the PDS Service-Based Pharmacy program and the valuable member resources, check out PDSadvantage.

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Free

Customer Service Guru – Summer Session

July 29, 2020
Virtual

Give your pharmacy a lift through exceptional customer service — the type that sets you apart from the competition. With Customer Service Guru, a four-week, webinar-based course, every one of your team members will learn how to prioritize the customer in all of your business practices. At the end of the course, you and your team members will understand the attitudes and motivators that drive behavior, learn how to become a client advocate and become skilled at excellent customer service…

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