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March 2021

Technician Training Winter 2021 (12-week course)

March 3, 2021
Virtual

Technician Training is designed to give brand new technicians the confidence to handle their responsibilities. Yet, it is comprehensive enough to ensure that seasoned technicians are able to get a refresher course to perfect their skills. The 12-week webinar course runs January 20th – April 14th and covers the five stages of Prescription Filling, technician-specific customer service training and clinical education. Students also will explore non-dispensing duties, inventory control process and quality control processes. Gain the training your employees need to…

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$100

The Lost Art of Business Etiquette – Spring

March 4, 2021 - March 25, 2021
Virtual

Perfect the lost art of business etiquette. This webinar should be used as a core component to your annual training program so that you and your team will learn the fundamentals of building a super star team. The agenda for this course will cover: - Developing and practicing listening skills - How to make a great first impression - Managing technology in the workplace, including email and social media - How different behaviors affect your team - Recognizing bullying in…

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Technician Training Winter 2021 (12-week course)

March 10, 2021
Virtual

Technician Training is designed to give brand new technicians the confidence to handle their responsibilities. Yet, it is comprehensive enough to ensure that seasoned technicians are able to get a refresher course to perfect their skills. The 12-week webinar course runs January 20th – April 14th and covers the five stages of Prescription Filling, technician-specific customer service training and clinical education. Students also will explore non-dispensing duties, inventory control process and quality control processes. Gain the training your employees need to…

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$100

The Lost Art of Business Etiquette – Spring

March 11, 2021 - April 1, 2021
Virtual

Perfect the lost art of business etiquette. This webinar should be used as a core component to your annual training program so that you and your team will learn the fundamentals of building a super star team. The agenda for this course will cover: - Developing and practicing listening skills - How to make a great first impression - Managing technology in the workplace, including email and social media - How different behaviors affect your team - Recognizing bullying in…

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Technician Training Winter 2021 (12-week course)

March 17, 2021
Virtual

Technician Training is designed to give brand new technicians the confidence to handle their responsibilities. Yet, it is comprehensive enough to ensure that seasoned technicians are able to get a refresher course to perfect their skills. The 12-week webinar course runs January 20th – April 14th and covers the five stages of Prescription Filling, technician-specific customer service training and clinical education. Students also will explore non-dispensing duties, inventory control process and quality control processes. Gain the training your employees need to…

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$100

The Lost Art of Business Etiquette – Spring

March 18, 2021 - April 8, 2021
Virtual

Perfect the lost art of business etiquette. This webinar should be used as a core component to your annual training program so that you and your team will learn the fundamentals of building a super star team. The agenda for this course will cover: - Developing and practicing listening skills - How to make a great first impression - Managing technology in the workplace, including email and social media - How different behaviors affect your team - Recognizing bullying in…

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Technician Training Winter 2021 (12-week course)

March 24, 2021
Virtual

Technician Training is designed to give brand new technicians the confidence to handle their responsibilities. Yet, it is comprehensive enough to ensure that seasoned technicians are able to get a refresher course to perfect their skills. The 12-week webinar course runs January 20th – April 14th and covers the five stages of Prescription Filling, technician-specific customer service training and clinical education. Students also will explore non-dispensing duties, inventory control process and quality control processes. Gain the training your employees need to…

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$100

The Lost Art of Business Etiquette – Spring

March 25, 2021 - April 15, 2021
Virtual

Perfect the lost art of business etiquette. This webinar should be used as a core component to your annual training program so that you and your team will learn the fundamentals of building a super star team. The agenda for this course will cover: - Developing and practicing listening skills - How to make a great first impression - Managing technology in the workplace, including email and social media - How different behaviors affect your team - Recognizing bullying in…

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Technician Training Winter 2021 (12-week course)

March 31, 2021
Virtual

Technician Training is designed to give brand new technicians the confidence to handle their responsibilities. Yet, it is comprehensive enough to ensure that seasoned technicians are able to get a refresher course to perfect their skills. The 12-week webinar course runs January 20th – April 14th and covers the five stages of Prescription Filling, technician-specific customer service training and clinical education. Students also will explore non-dispensing duties, inventory control process and quality control processes. Gain the training your employees need to…

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April 2021

Customer Service Guru Spring 2021

April 7, 2021
Virtual

Give your pharmacy a lift through exceptional customer service — the type that sets you apart from the competition. With Customer Service Guru, a four-week, webinar-based course, every one of your team members will learn how to prioritize the customer in all of your business practices. At the end of the course, you and your team members will understand the attitudes and motivators that drive behavior, learn how to become a client advocate and become skilled at excellent customer service…

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