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May 2021

2021 PDS Virtual Super-Conference

May 20, 2021 - May 21, 2021
Virtual

BUILD AN UNSTOPPABLE PHARMACY This is YOUR conference. The forward-thinkers, the business owners, the pharmacy professionals that know there is a better future for our industry. Hear solutions to your most challenging problems. Share your perspective and ideas with the community. It is possible to grow your business while staying true to your values as a healthcare provider. Join us for two immersive days of learning and connection at the PDS Super-Conference. Unleash the potential of your pharmacy business.

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Technician Training Summer 2021 (12-week course)

May 26, 2021 - August 18, 2021
Virtual

The 12-week webinar course runs May 26th – August 11th and covers the five stages of Prescription Filling, technician-specific customer service training and clinical education. Technician Training is designed to give brand new technicians the confidence to handle their responsibilities. Yet, it is comprehensive enough to ensure that seasoned technicians are able to get a refresher course to perfect their skills. Students also will explore non-dispensing duties, inventory control process and quality control processes. Gain the training your employees need…

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June 2021

$100

The Lost Art of Business Etiquette – Summer

June 3, 2021 - June 24, 2021
Virtual

This 4-week course runs from June 3, 2021 - June 24, 2021. Perfect the lost art of business etiquette. This webinar should be used as a core component to your annual training program so that you and your team will learn the fundamentals of building a super star team. The agenda for this course will cover: - Developing and practicing listening skills - How to make a great first impression - Managing technology in the workplace, including email and social…

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$3,000

Advanced Leadership Program – Summer Session

June 4, 2021 - June 5, 2021
Denver Sheraton Downtown | Denver, CO

Our Advanced Leadership Program teaches independent pharmacy owners the skills they need to transform how they lead their employees. Attendees will receive tools and resources to effectively implement real, long-lasting change. This course is broken up into three modules and you must register before the first module starts. ALP Summer Module 1: June 4-5 ALP Summer Module 2: July 9-10 ALP Summer Module 3: August 6-7 Click here for more details.

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July 2021

Customer Service Guru Summer 2021

July 7, 2021 - July 28, 2021
Virtual

4 sessions: July 7, 2021 – July 28, 2021 Give your pharmacy a lift through exceptional customer service — the type that sets you apart from the competition. With Customer Service Guru, a four-week, webinar-based course, every one of your team members will learn how to prioritize the customer in all of your business practices. At the end of the course, you and your team members will understand the attitudes and motivators that drive behavior, learn how to become a…

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September 2021

$100

The Lost Art of Business Etiquette – Fall

September 16, 2021 - October 7, 2021
Virtual

This is a 4-week course running from September 16, 2021 - October 7, 2021. Perfect the lost art of business etiquette. This webinar should be used as a core component to your annual training program so that you and your team will learn the fundamentals of building a super star team. The agenda for this course will cover: - Developing and practicing listening skills - How to make a great first impression - Managing technology in the workplace, including email…

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Technician Training Fall 2021 (12-week course)

September 22, 2021 - December 15, 2021
Virtual

Technician Training is designed to give brand new technicians the confidence to handle their responsibilities. Yet, it is comprehensive enough to ensure that seasoned technicians are able to get a refresher course to perfect their skills. The 12-week webinar course runs September 22nd – December 15th and covers the five stages of Prescription Filling, technician-specific customer service training and clinical education. Students also will explore non-dispensing duties, inventory control process and quality control processes. Gain the training your employees need…

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$3,000

Advanced Leadership Program – Fall Session

September 24, 2021 - September 25, 2021
Renaissance Fort Lauderdale | Fort Lauderdale, FL

Our Advanced Leadership Program teaches independent pharmacy owners the skills they need to transform how they lead their employees. Attendees will receive tools and resources to effectively implement real, long-lasting change. This course is broken up into three modules and you must register before the first module starts. ALP Fall Module 1: September 24-25 ALP Fall Module 2: October 22-23 ALP Fall Module 3: November 12-13 Click here for more details.

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October 2021

$2,500

SyncRx+ Intensive – Fall session

October 20, 2021 - October 21, 2021
Moundsville | Moundsville, WV

SyncRx+ Intensive now offers the rare opportunity to get inside the operations of a world-class synchronization program. Jason Turner at Moundsville Pharmacy, an industry leader and PDS Med Sync Guru, opens the doors of his pharmacy so you can learn how to identify the goals and impact of medication synchronization on the patient and the pharmacy. With this training, you’ll get the tools you need to create an appointment-based medication synchronization model that delivers benefits to both your patients and…

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November 2021

Customer Service Guru Winter 2021

November 3, 2021 - November 24, 2021
Virtual

4 sessions: November 3, 2021 – November 24, 2021 Give your pharmacy a lift through exceptional customer service — the type that sets you apart from the competition. With Customer Service Guru, a four-week, webinar-based course, every one of your team members will learn how to prioritize the customer in all of your business practices. At the end of the course, you and your team members will understand the attitudes and motivators that drive behavior, learn how to become a…

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