PDS Pharmacy Webinar Series

Insights and Education for the Independent Pharmacy Industry

What is the PDS Pharmacy Webinar Series?

The PDS Pharmacy Webinar Series offers independent pharmacy owners  insights and education to grow their business and innovate in their pharmacies.  We work diligently to bring you topics that are top of mind and solutions that you can implement for real results.

If there is a specific topic that you would like us to consider for a future webinar, please email us and let us know.

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Pharmacy Webinar Replays

The success of your pharmacy will stem from continuously working on your business and on your pharmacy. We post our webinar replays so that you can reference the topics that you are currently focusing on.

Hiring Right the First Time

July 2021

We’re talking all about the entire recruiting process. From establishing criteria, knowing where to find top candidates, and the behavior-based approach that will change the way you interview candidates.

Related Resources: Talent Sources Guide 

Your Pharmacy. Their Healthcare Destination.

June 2021

The most successful pharmacies don’t have customers. They have lifetime patients. As you take a look at your current pharmacy operations, ask yourself: Are the people who walk into your pharmacy your customers or your patients? Does the level of service you provide stand out in your community? Is your pharmacy seen as a healthcare destination?

Related Resources:  Social Media Ideas & Prompts


Outside the Vial: Improving Profitability with OTC Sales

April 2021

Locking in your pharmacy’s long-term growth means you must evolve beyond dispensing. This webinar will explore unique opportunities to provide OTC solutions that improve patient outcomes (that means revenue that PBMs can’t touch). It’s not just about the size of your front-end, but about the education and care that your team can provide.

Related Resources: UpSolutions eBook


Your Blueprint to Successful COVID Testing

January 2021

If you’re not already testing, you could be missing out on profits the PBMs can’t touch. This on-demand webinar walks you through how to decide if COVID testing is right for you, and gives you best practices to (successfully) implement testing in your pharmacy.

Related Resources: COVID Testing – It’s Not Too Late


Future-Proof Your Pharmacy Webinar Series – Part 5: FINANCES (Budgeting Hacks)

December 10, 2020

Make Your Life Easier and Your Pharmacy More Profitable. Understanding your FINANCES, will give you the clarity you need to make smarter and more informed decisions for your pharmacy. If you’re not planning and tracking your finances, you’re missing out on opportunities to reduce costs and invest in your pharmacy’s growth.

Related Resources: FINANCES Quadrant


Future-Proof Your Pharmacy Webinar Series – Part 4: OPERATIONS (DIR Fees: What You CAN Do)

November 12, 2020

When it comes to DIR fees, it can often feel like there is little the pharmacy can do. In this webinar, the PDS team will help you discover what you CAN do to mitigate DIR fees. Get a clear understanding of how DIR fee mitigation impacts your entire pharmacy, develop a roadmap to start mitigating  DIR fees, and keep the money you earn IN your pharmacy.

Related Resources: OPERATIONS Quadrant


Future-Proof Your Pharmacy Webinar Series – Part 3: GROWTH (Think BIG to Discover Untapped Profits)

October 8, 2020

It’s time to focus on your pharmacy’s GROWTH and discover untapped profits in your pharmacy. We will discuss resolving the issues that are stunting your progress while laying the groundwork for increased, sustained profitability.

Related Resources: GROWTH Quadrant


Protect Your 2021 Profits – Winning Tactics for Open Enrollment Success

October 1, 2020

What you don’t know (and don’t do) can cost you your business. Now more than ever, it’s critical for you to play an active role in Open Enrollment. Discover the tactics you need NOW to help your pharmacy and your patients in the future.

Learn how to compare plans for patients (even while observing social distancing measures), how to identify and act on win-win opportunities for patients and the pharmacy, DIR mitigation tactics, and the Amplicare features available to help you this fall.

Related Resources: 2021 Plan Processing Info


Future-Proof Your Pharmacy Webinar Series – Part 2: TEAM

September 10, 2020

Your team has a huge impact on your pharmacy and small changes can make a big difference. There are three KPIs that you should be benchmarking and teach you how to start assessing each one so that you can identify opportunities to make improvements: High Performance Culture, Team Engagement, and Community Engagement.

Related Resources: TEAM Quadrant


Future-Proof Your Pharmacy Webinar Series – Part 1: Get the Framework

August 13,2020

The pharmacy industry faces new challenges every day. To successfully navigate these challenges, you have to focus on the most impactful areas of your business: Team, Growth, Operations, and Finances. Benchmarking performance in these areas will provide clarity into business issues and help you identify opportunities for your pharmacy business 

Related Resources: The PDS Member Journey


Profit vs. Cash Flow

July 09, 2020

There are critical differences between profit and cash flow. To run a successful pharmacy, you need to understand these differences and determine which one is more important to the success of your business. Get the financial clarity you need to make better business decisions for your pharmacy.

Related Resources: Profit vs. Cash Flow eBook, Cash Flow Improvement Tips, PDSfinancials


Using Metrics to Get Back on Track

June 11, 2020

After an unexpected start to 2020, now is a good time to set your baseline and start making calculated improvements in your pharmacies. Monitoring and tracking your metrics will help you diversify and get back on track.

This webinar will help you discover the metrics you should be paying attention to, learn the best methods of tracking these metrics, and start focusing on diversifying your pharmacy.

Related Resources: Growth Through Diversification, Service-Based Pharmacy


Leading Your Team Through COVID-19

May 07, 2020

How you lead your team through this unprecedented situation will significantly impact your outcome. Start taking easy steps to maximize your team’s potential and help them perform in tough (and constantly changing) times.

This webinar will help you learn to lead through change. Explore change management tactics, learn to build a resilient team, and discover effective leadership strategies you can implement now

Related Resources: COVID-19 and Your Pharmacy, Team Quadrant, Advanced Leadership Program


How to Market Your Pharmacy During COVID-19

April 23, 2020

Marketing during this pandemic centers around relationships. The actions you take today will set the tone for how customers perceive your business going forward.

 Learn to build connections with prescribers, patients and your community by providing guidance and support. Develop messaging that resonates with your patients, discover creative ways to highlight how you can help your community, and position yourself as a thought leader.

Related Resources: COVID-19 and Your Pharmacy, Pharmacy Marketing: Attract New Patients from Store Closings


Pharmacy Financial Health in Time of Crisis

March 26, 2020

COVID-19 is significantly impacting our lives and our businesses, and we still have to think about the health of our finances.

PDS financial experts share information to help you maintain your pharmacy’s financial health during this time of crisis. Get cash flow tips, learn about implications of the Families First Coronavirus Response Act, discover the impact of lower interest rates, and hear about available financing options.

Related Resources: COVID-19 and Your Pharmacy. 


Diversifying and Optimizing with New Profitable Rx Products

February 13, 2020

Innovation is never ending. New Rx product opportunities for independent pharmacies can add significant value for your pharmacy and for your patients.

Learn about an innovative new product in the popular pain management category from our strategic partner, Solubiomix. This new non-narcotic will not only help your bottom line but will differentiate your pharmacy and help you provide better, more unique patient care.


Impact of Patient Adherence

January 30, 2020

What if you reviewed the EQuIPP scores of your patients and found that just ONE non-adherent patient was costing you $8,000?

Patient adherence has a huge impact on the well-being of your patients, and on your bottom line. You will learn the differences in overall healthcare spend and health outcomes for adherent patients vs. non-adherent patients as well as how patient adherence can help (or hurt) your DIR fees.

Related Resources: Using Adherence Packaging to Grow Your Independent Pharmacy Profits, Compliance Packaging Webinar


Create a Budget. Create Success.

January 16, 2020

Tight margins and low reimbursements make cash flow problems all too common. Take Control of Your Finances with a Budget.

Understand how a budget works and the impact it can have, gain insight into where your cash is going, and make smarter, more informed business decisions

Related Resources: PDSfinancials, Three Tools that Lead to Smarter Decision Making


3 Strategies to Build Your Best Pharmacy in 2020

December 19, 2019

You can achieve meaningful growth in your independent pharmacy and get out from under the thumb of PBMs, DIR fees, and GER contracts. Learn about three strategies you need to make your pharmacy better.

  • Leverage your pharmacy’s data to identify where you need to focus
  • Optimize dispensing revenue to take control of your bottom line
  • Create new revenue streams that PBMs can’t touch

Related Resources: PDS Super-Conference


CBD in Your Pharmacy

December 5, 2019

The main benefit of CBD is the impressive impact it can have for your patients while boosting revenue that the PBMs can’t touch.

You need to be certain you are working with a trusted CBD company that values quality products AND provides education and training support for your pharmacy. Regulations around the CBD industry are still very vague and knowing what to look for in a CBD company, and what to watch out for, is critical to implementing a successful and profitable CBD program.

Related Resources: The PDS Pharmacy Podcast: Guest Dr. Alex Capano, CBD Expert, CBD Webinar – Get all Your Questions Answered


Compliance Packaging

November 21, 2019

Independent pharmacies can provide better patient care AND service. Stay competitive with compliance packaging, find out the pros and cons of the available options and learn best practices to leverage this service to gain new patients.

Compliance packaging is also a necessary step in helping patients become more adherent – which directly affects your DIR fees, and in turn, your profitability.

Related Resources: Using Adherence Packaging to Grow Your Independent Pharmacy Profits, Why Your Independent Pharmacy Needs An Adherence Program


Are You Ready for USP 800?

November 7, 2019

The USP 800 safety standard was designed to minimize the exposure of hazardous drugs to personnel, patients, and the environment. It applies to all healthcare personnel who receive, prepare, administer, transport, or otherwise come into contact with Hazardous Drugs and all the environments in which they’re handled. PDS worked to ensure that pharmacies understood the compliance process and the steps they needed to take to operate safely.

Related resources: USP 800 and the Steps to Comply, What Retail and LTC Pharmacies Need to Know and Do Now


DIR Fee Mitigation

October 17, 2019

DIR fee mitigation has become a crucial part of independent pharmacy business and the time to take control is now. PDS and Amplicare teamed up to deliver a strategy to reduce DIR fees, and in some cases get bonus money back from the insurance companies.

Learn more about DIR fees and the metrics that affect them, find out what’s at stake if you don’t improve your quality metrics, and hear about strategies you can implement to mitigate DIR fees and insulate your business from declining reimbursements.

Related resources: DIR Fee Fact Sheet, GER Checklist

Are you ready to multiply your success and simplify your life?

Start experiencing more successes and fewer headaches. We’ll show you the way.