The Lost Art of Business Etiquette


This six-week, webinar-based workshop will increase your employees' level of awareness by identifying and employing the lost art of social etiquette, including business communication and body language. Attendees will also discover what it means to deliver courtesy and respect to their pharmacy owner, co-workers and customers.

Learning Objectives:

  • Understand the power of courtesy and respect in the workplace
  • Maximize the level of polish and professionalism in your pharmacy
  • Understand the surprising messages that body language can send
  • Understand the negative impact that drama creates in the workplace


  • PDS Core Members: Unlimited participants
  • PDS Advanced Members: Unlimited participants
  • PDS Elite Members: Unlimited participants


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