Customer Service Guru
This 6 week, webinar-based course is perfect for every team member, regardless of position. We offer this course three times a year, so your employees can always stay in touch with customer relationship best practices. Increase your employees’ basic customer service skills that are specifically needed to excel in pharmacy.
Who Should Attend Customer Service Guru Training?
This webinar course is available
exclusively to PDS members.
What is the cost to attend?
This training is included in the
price of PDS membership.
Spring -Begins March 13th at 1pm ET
Summer -Begins May 8th at 1pm ET
Fall -Begins September 18th at 1pm ET
I didn't realize how under trained my team was in dealing with patients on a daily basis. Once my staff finished the course, it showed in the way they interacted with our customers. I couldn't be more proud.