John has been a Business Consultant and Executive Coach for 20 years. He brings best practices from several industries to help businesses better serve their customers, improve their bottom lines, and achieve their goals. He has helped companies large and small maximize their performance and potential via leadership, management, and team training programs, new streams of income, and cost-saving initiatives. John is a Best of LinkedIn Executive Coach, a Business Psychology Expert, and has over a decade of working within the retail and wellness industries.
Managing Business Coach
Shannon received her bachelor’s degree in Occupational Therapy from Eastern Michigan and her master’s in management from Aquinas College. She held a variety of operational leadership positions at Spectrum Health before joining PDS. She gets to pay it forward as a business coach for independent pharmacies by helping to develop high-performance and accountable teams that can leverage technology, data, and innovation to drive better patient outcomes and business results. Shannon has held adjunct faculty and board positions at Grand Valley State University and Western Michigan University, with a focus on helping with the management and leadership curriculum in their Occupational Therapy programs.
